SweetNight Free Shipping Policy
COVID-19 Update – Impact on Home Deliveries
The continued health and safety of our customers and employees is our first priority. Due to COVID-19 related conditions, deliveries of our SweetNight products' shipping may be delayed by up to 7 days.
Processing Time
Orders placed on our website will be shipped for free using standard FedEx shipping and delivered to intended location within 3- 5 business days, depending upon the distance from our warehouse to the destination. If you choose UPS for delivery, UPS will charge an additional $20 shipping fee for ordinary products, and an additional $50-100 charge for spring mattress king size. And it will be delivered within 3-5 business days.
Delivery Time
| Product | Shipping Methods | Country | Estimated Shipping Time | Shipping Fee |
|---|---|---|---|---|
| Fedex | United States | 3-5 Business Days | Free Shipping | |
| Mattress & Bedding & Bed Frame | UPS | United States | 3-5 Business Days | $20 |
| / | Rest of the World | Currently Not Available | / | |
| Eye Tech Mask & Mobile Warming Blanket | Standard Shipping | United States | 8-10 Business Days | Free Shipping |
| Standard Shipping | United Kingdom | 5-8 Business Days | Free Shipping |
Special Order Statement For U.S.
- Remote region orders will be charged an extra delivery fee by FedEx or UPS, depending upon the distance to the destination.
- Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands or to Military APO/FPO addresses are not in our delivery zone at the moment,but we will have more steps to support these areas soon
Special Order Statement For Other Countries
- We offer free shipping worldwide, but there may be some additional charges for remote areas.
Additional Charge Situation
We encourage you to check the address details carefully before you summit the order,if you need to change the address during the delivering or delivered period,the additional service fees would be charged maximum up to $40 per shipment which depend on the specific situations,as well as the return requested by mistaken order.
How to track my package?
When we have successfully shipped the products, we will send you an email with the tracking number.
About SweetNight's Free Trial & Warranty, please see our Return Policy And if you have any questions, SweetNight Customer Service is ready to help! Please feel free to Contact us!